The review
Three questions, one clear decision.
Gartner expects more than 40% of agentic AI projects to be cancelled by the end of 2027 due to escalating costs, unclear business value or inadequate risk controls. AI Decision Readiness addresses exactly these three points – before budget is committed.
Question 1
Is the task a fit for an agent?
We assess whether the task occurs often enough, requires judgement each time, and whether the relevant systems and data are accessible. If a task always follows the same path, conventional automation is often cheaper and more reliable – which is a valuable outcome, too.
Question 2
How much autonomy is appropriate?
We build on the AI Decision Matrix from the MIT Center for Information Systems Research, which classifies decisions by ambiguity and risk. The result defines where the agent may act on its own, where a human approves – and who owns the agent.
Question 3
Does the business case hold?
We set benefits against costs transparently: volume, time saved and automation rate on one side; operations, human oversight, error costs and build effort on the other. A sensitivity analysis shows where the case tips.
Sources: Gartner, press release of 25 June 2025; MIT Center for Information Systems Research (CISR), “Designing Decision Rights for AI”, 2026. Gartner is a registered trademark of Gartner, Inc. and/or its affiliates.